Get in touch

Have a question, feedback, or need help? We'd love to hear from you.

Questions about OpenWay, partnerships, or media

Help with your account, matching, or accessibility

Onboarding, verification, billing, or profile help

Data requests, privacy concerns, or formal complaints

Send us a message

We aim to respond within 1 business day.

Need urgent help?

If you're experiencing an issue with a provider or feel unsafe, contact the NDIS Quality and Safeguards Commission on 1800 035 544.